ALO

Reviews

• A1

  Ashley 1965

  4 days ago
  1.0
  Horrible customer service received at this Boston store . Asked for a medium size jumper while in the dressing room and employee told me that Alo doesn’t cater for my Size ( I’m a size small , I like my jumpers oversized) very disappointing. Left that store with little to no confidence after that visit. Won’t be returning to any Alo store .
• CO

  Camila Ocampo

  Aug 9, 2026
  1.0
  Vine desde Nashua para realizar un cambio de un conjunto y unos zapatos. Fue un regalo un que me dieron, pero la persona lo compró directo en la tienda y no contaba con el recibo. todo está en su respectivo caja y en perfecto estado con su etiqueta. La primera chica que me atendió me dijo que no y llamó a su manager y ella no quiso ayudarme y me tardo mucho tiempo en la tienda para al final no brindarme ninguna solución. Tiempo perdido completamente.
• MA

  Martini Artnugan

  Aug 4, 2026
  1.0
  I came to pick up my online order after receiving an email confirming it was ready. I waited nearly 45 minutes while three different employees asked for my name, disappeared into the back, and told me they couldn’t find my order. Despite having nearly 10 employees and barely any customers, it took another 15 minutes before someone finally brought me my order. This was an incredibly frustrating and unacceptable experience. If your system says an order is ready for pickup, your staff should actually be able to find it. This level of incompetence and poor service is simply unacceptable.
• LM

  Lina M Martinez

  Jun 11, 2026
  1.0
  I had a very disappointing experience at Alo Yoga. The customer service was awful. The staff seemed uninterested in helping and were not knowledgeable or willing to assist with basic questions. When I needed help, I felt completely ignored and unsupported. For a brand that promotes a premium shopping experience, I expected much better service. Unfortunately, this left me frustrated, and I would not recommend this store based on the level of customer care I received. :::
• YC

  Yuri Craner

  Apr 26, 2026
  5.0
  Visited the store and brand for the first time on Friday. Sam, the Sales Manager, made the experience super easy and honestly quite fun! He helped answer all the dumb questions I had, as well as listened to what I was saying. For example, I made a small comment about needing new gear for lifting at the gym, Sam came in clutch and recommended a pair of shoes that he thought I would enjoy. My gym shoes are over a year old so hurray! Sam is an excellent representative of the brand, y’all should shower him with love and praise. I’ll definitely coming back to this location since I work nearby, need to get me some of those Double Take sweatpants after wearing the hoodie and short sleeve shirt over the weekend.