This profile is uncertified and using publicly sourced data
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Business Details
About
Gift Basket StoreCorporate GiftsCraft StoreGift ShopNovelty Store
Oh Surprise Personalized Gifts turns everyday moments into extraordinary memories with custom-crafted gift boxes, engraved keepsakes, and curated celebration sets. We specialize in personalized gifts for birthdays, babies, and life’s special events—delivered straight to your door. From laser-engraved cutting boards and mugs to baby baskets and corporate kits, we handle everything from creation to delivery. Whether it's your team’s birthday or a new client arrival, just give us the date—we take care of the rest. No storefront, no hassle—just beautiful, thoughtful gifts made with love and creativity.
Location
Personalized Gift Company Hudson - Oh Surprise!
11 Tyler Rd, Berlin, MA
01503, United States
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.