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The UMass Store is the official campus store for the University of Massachusetts Amherst, offering a diverse selection of branded UMass apparel, gifts, and essentials. In addition to serving students, alumni, faculty, and visitors both online and in person, we now provide certified tech repair drop-off services, including Apple and iPhone repairs. Dedicated to delivering an exceptional shopping experience, we proudly support and strengthen our connection with the UMass community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.