ALO

Reviews

• JM

  Justice McCoy

  Jun 24, 2026
  1.0
  ⭐☆☆☆☆ Very disappointing experience at this Alo location today. I came in with my babysitter and my infant twins in a double car-seat stroller. Shortly after we entered, what appeared to be the manager called security into the store. The manager then stood near the entrance with two security guards and another employee until we left. We were never given a reason for the extra attention and felt watched the entire time. What makes this even more frustrating is that I have spent thousands of dollars at this location over the years, and we left after making a $436 purchase. Whether intentional or not, the experience felt like profiling based on appearance rather than behavior. No customer should feel singled out or treated as suspicious while simply shopping. Alo should do a better job training staff and management to ensure all customers are treated with respect and made to feel welcome. Unfortunately, this experience has left a very negative impression.
• KH

  k h

  Apr 2, 2026
  1.0
  Discriminatory. I was very excited about my purchase but once I got home I hated how they treated me in the store. Returned my $340 purchase
• MS

  Matthew Shoptaugh

  Mar 19, 2026
  5.0
  This place is incredible! Matt helped me find the perfect outfit for my daughter. I had no idea what a match skirt or whatever set is!!! All I know is that my daughter loves them and feels totally confident in her new wardrobe. My daughter said I’m the coolest dad around. Thank you Matt at Alo for you help!!
• CM

  Cassidy Marie

  Mar 12, 2026
  1.0
  i would give zero stars if i could. you feel judged when you walk in every time. i went about 5 times in total for a pick up order and there was a problem every time. first time they gave my pickup order to a stranger. i had to go up and say no that was my order you were grabbing. didn’t check her email or anything. then they told me my pickup wasn’t ready when i was in store staring at the shorts i purchased on the floor. i said ok can i take these then and i was told i can purchase them and then come back and pickup my “pickup order” and return them. like what? they never offer a solution for the customer, they process your order one by one for pick up so u have to go back multiple times to get it. the most recent time i ordered a top and shorts, got an email that my top was ready. showed them the email, asked if they could check on the shorts. they gave me the top and said sorry the shorts were being shipped. i said ok no problem, walked back to my car and the second i sat down i got an email that the shorts were ready. never purchasing from here again its so ridiculous
• KC

  Kyle Carver

  Feb 28, 2026
  5.0
  The staff here at Alo Metairie were extremely kind and helpful. Helped me with picking out sizes and suggesting other styles. The store was also beautifully clean. Will return and recommend to others, thank you.

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