Our Thrift Stores play a vital role in supporting our mission, with busy foot traffic from donors and shoppers. Every purchase helps families facing hardship, supporting our programs to fight homelessness and food insecurity. We also focus on carefully managing donations to ensure a quality experience for customers. Instead of ending up in landfills, gently-used goods were recycled, given new homes, and the funds benefited those in need.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.