Staples Jewelry

Reviews

• JF

  Jenny Frazier

  Apr 20, 2026
  5.0
  They were always there when I needed them. Very,very good at what they do! My niece Tonya went to school with Robin .
• KK

  Keith

  Mar 14, 2026
  1.0
  2300.00 melt value gold necklace offered 1200.00. Silver dimes was offered 35.00 per 1.00 face. Silver is 80.00 spot. These people were not only criminals but rude as hell. Would never go back.
• BE

  BST Econ

  Jan 10, 2026
  5.0
  Great place to find neat peices.
• QS

  Quentin Stevenson

  Nov 22, 2025
  2.0
  I recently visited Staples Jewelry after seeing on their website that they are a family-owned business with competitive gold pricing. I understand this isn’t Gold Coin Exchange or one of the major numismatic shops downtown, but the offer I received for my jewelry was still much lower than expected. The employee who assisted me wasn’t very friendly, and her overall attitude felt off. She took a while to come over—likely because she was helping others—but even once she returned, the interaction felt rushed and unwelcoming. I work for a family-owned business myself, and we make it a priority to treat everyone equally and fairly, so the experience stood out in a negative way. When I asked for a small 5% increase on the offer, she immediately said “no.” I didn’t argue; I simply thanked her and walked out. I also browsed their fine jewelry. A lot of the pieces appear to be mass-produced designs priced extremely high, including GIA-certified diamonds—even though that market has been down for quite some time. Realistically, if someone ever tried to resell many of those pieces, they’d probably only get back around 20% or less of what they originally paid, making them poor investments in my opinion. To be fair, the store itself is beautiful. It’s clean, the music is pleasant, and the displays are well presented. Unfortunately, the pricing and the customer service overshadowed those positives. If the employee’s attitude had been better, I might have accepted the offer despite the low amount. Overall, it’s a nice-looking store, but my experience with the service and pricing left me disappointed.
• SS

  Sierra82Jim

  Mar 29, 2018
  5.0
  Very professional. Good prices. Nice people. No pressure.

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