Windsor

Reviews

• AG

  Aleida Gomez

  May 10, 2026
  2.0
  Manger and their worker Lizabeth franco is very unprofessional, she said something to my little sister and my sister had ignored her and she was next to her coworker and she just say something slick to her coworker. My older sister confronted her about it, and we asked for a manager and while we were attempting to speak to their manger Lizabeth comes and interrupts us and starts being loud and saying she never say anything over and over and acting guilty we couldn’t even speak to the manger and the manger wouldn’t even tell her to go somewhere else so we could talk her. and she was just so unprofessional. Letting your workers say snarky comments to 12 year olds is not okay at all.
• SJ

  Susan Jones

  Apr 21, 2026
  5.0
  I absolutely love Windsor! The employees are fantastic and always willing to help. They have saved my daughters multiple times shopping for last minute prom or homecoming dresses. I just wanted to say thank you ladies for being amazing! You guys get busy so it’s gotta be tough to stay positive like you do!
• TJ

  taylor j

  Feb 20, 2026
  1.0
  The cashiers here are super rude and lazy. I wanted to return an online order, I was within the return window and she said she couldn’t do it and gave me customer service's number to call, even tho there were no other people waiting to check out and she could’ve easily made the call for me, which after having to ask her, she finally did call and I was able to get a refund within two minutes whereas it would’ve taken me forever to get ahold of customer service. Hire people that actually want to do what you are paying them for (helping customers).
• JM

  Jill Murphy

  Dec 30, 2025
  1.0
  Unprofessional and Accusatory Manager at Oak Park Mall Windsor On my daughter’s birthday, December 28, 2025, we went to the Windsor store in Oak Park Mall, Overland Park, KS, to return an unworn dress she bought online for a February 2026 event. The store manager, Christy (who initially refused to give her name and said “Manager” was her first name), immediately accused my daughter of wearing the dress and removing the tag. When my daughter explained that the cashier had checked the dress and the tag was intact, Christy claimed Windsor tags differently, implied my daughter had retagged it incorrectly, and even sniffed the dress without explaining why. Her condescending and hostile tone drew attention from other customers and made my daughter feel humiliated. Christy eventually accepted the return “this one time,” framing it as a personal favor. She also refused to provide corporate contact information and walked away while I attempted to document it. My husband, a retired police captain, noted that he has never treated anyone he arrested with such suspicion or disrespect. Friends have shared similar experiences with this manager. Because of this experience, our family will no longer shop at Windsor or order online. Other customers should be aware of the unprofessional behavior at this location. Photo of Manager "Christy" included.
• VV

  ValisMendozaOf

  Dec 20, 2022
  5.0
  Lo más Maravilloso del mundo 🤩🤩🤩

Frequently Asked Questions About Windsor