Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Overland Park, KS location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Went to grab a new comforter set. Did a little searching and found a Queen sized 7-piece set for $40. No coupon necessary! Nice little deal!
SJ
Siaira Johnson
Apr 21, 2026
2.0
I came in to exchange a pair of clearance Nike shoes for a different size. At first, I was told at the return desk that it wouldn’t be an issue and was directed to pick out a replacement, which I did.
When I returned, the associate’s demeanor had noticeably changed. She appeared irritated, immediately questioned the condition of the shoes, and told me she would not accept the return, stating they looked more worn than she believed they should be. I tried to explain that they were recently purchased (easily verifiable via receipt) and I had only tried on once, but I felt I was not being listened to and was being treated as if I was being dishonest.
A manager was called, and the denial was initially upheld. During this interaction, I also experienced dismissive behavior and unprofessional attitudes, including smirking and visible frustration from the associate when management was involved.
After escalation to a higher-level manager, the return was ultimately approved. However, I was told I should be more “careful” with future returns at their store since the item could no longer be resold. Mind you- the shoes currently displayed on clearance had the same conditions as my return.
While I appreciate that the exchange was eventually completed, the overall experience felt inconsistent, dismissive, and uncomfortable, especially given the change in attitude after I initially followed the instructions I was given.
HH
Harry Hester
Apr 13, 2026
4.0
Employees were very friendly and helpful. Management needs more of them on a Saturday, however.
DC
Desmund Cowins
Apr 11, 2026
5.0
It was ok. Had a blast just getting out of town. Very clean. One of the bigger JCpennys.
MR
marlene rodriguez
Apr 6, 2026
5.0
Aveces tiene lo que busco y aveces no
Pero tienen ropa bonita y aveces a buen precio
What types of products does JCPenney in Overland Park offer?
JCPenney offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney in Overland Park?
JCPenney is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.
Does this JCPenney location offer curbside pickup and free shipping?
Yes, JCPenney provides both curbside pickup and free shipping options.
Which payment methods are accepted at JCPenney in Overland Park?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is the JCPenney store in Overland Park wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms.
What exclusive brands are available at JCPenney Overland Park?
You can find exclusive brands such as St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie at this location.
Are there beauty and hair services available near the JCPenney store?
Yes, nearby you can find Sephora inside JCPenney, The SALON by InStyle inside JCPenney, Jamie Pecina’s Hair, The Nailery, and Instyle Salon for various beauty and hair services.
What shoe stores are located near JCPenney for additional footwear options?
Nearby shoe stores include House of Hoops by Foot Locker, Foot Locker, Journeys, Tradehome Shoes, Shoe Dept., Chacos, Sperry, Saucony, and Finish Line.
Are there dining options close to JCPenney in Overland Park?
Yes, customers can enjoy nearby dining at Auntie Anne’s, Noodles and Company, and Paradise Diner before or after their shopping visit.
How can the nearby Visionworks store be useful when visiting JCPenney?
Visionworks offers optometry and eyewear services close to JCPenney, making it convenient to shop for clothing and also take care of eye care needs in one trip.
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