We had a great shopping experience recently at LL Bean in Indianapolis. I left with some great threads. Ellen was especially helpful in picking out shoes. She was patient with our 6 year old daughter and with my difficulty landing on a pair that fits. We found a great pair in the end. I'll be back.
TR
T R
Feb 9, 2026
5.0
This place was amazing, the staff had vast knowledge and experience backpacking and hiking. There were friendly and eager to share their experiences and their expertise.
AU
Austin Unruh
Jan 17, 2026
5.0
One of the few stores that carry large tall clothes for men.
JD
Joey DIX
Dec 20, 2025
5.0
Superisingly enjoyable!
GJ
G L James
Dec 19, 2025
1.0
I have visited the LLBean Indy location twice in 2 months. Both times I was treated with a such a level of disrespect and rudeness I am still shocked. I have been a LLBean card holder and customer for over 20 years. The first incident was with Vicki at check out and the second with Candy also at checkout. When I raised my concerns with Jake the store manager his response was dismissive and he couldn't have cared a less. Now I know why the employees at this store are so RUDE! I will NEVER shop this store again............Corporate needs to know about this!
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