JCPenney

Reviews

• AW

  Amanda Waters

  Jul 24, 2026
  1.0
  I sent my husband to pick up my rings I have had with JC Penny for nearly 9 years. I dropped them off to get redipped like I always do when they start to yellow. This time they came back super tacky, uneven texture and with a yellow tint. They don’t look like they were redipped. I literally just got them from my husband. When you wait patiently for weeks for them to do a job you expect for it to be done properly. The last few times have definitely been questionable but never this bad. The dip was usually obvious because you could see where they tried to form it around the diamonds etc. hard to explain. It always looked sloppy the last few times but it was yellow and I needed it done. This time was a joke so now I have to find time out of my schedule yet again to drop it off to put my faith in them again. I also had it resized smaller at one point. Nothing crazy like one size smaller maybe.. and the bottom is sooooo thin now. Pretty sure that was my gold you took off. I understand if I needed it bigger or something. It’s just questionable..all of it. Long time customer and I am not happy.
• RP

  Raymond Penrod

  Jul 23, 2026
  5.0
  My fiance got a haircut n treatment and Brenda did a good job and were very friendly n invited me to sit next to her n watch n talk thanks brenda
• RD

  rhonda dolph

  Jul 2, 2026
  5.0
  Glad to have my favorite my favorite Healthy Sexy hairspray and a discount!!!!!!
• AC

  Antonio Castillo

  May 30, 2026
  5.0
  Excelente servicio
• LJ

  Logan Jones

  May 15, 2026
  1.0
  I bought a 4 thousand dollar ring for my wife at the Greenwood mall JCPenney we had it for months and I went back to get it sized they took the ring and told me it would be back in 2 weeks. 5 weeks later I try to get my ring back the general manger tells me that I already came to pick it up two days prior she obviously must think I’m dumb so I told her I’d involve the police and I was making a report. She then called me back and told me that there was no number for pick up and she had my ring. I get to the mall to pick up the ring and she tries to give me a ring that was 1carot set in silver I laughed with disbelief and showed her I paid for a 2carot ring with diamonds all down the side set in white gold. She told me that I was s out of luck and it’s not on her. The police came out and said the same exact scenario happened to a woman the day before they tried to give her something that was way cheaper then what she sent out and thought neither one of us was going to notice. Months later still no ring and a man by the name Richard told me he was going to get it figured out. I called back to speak to him and he said it’s out of his hands and was going to have the GM call me. She calls me and it’s the same exact woman that is under investigation for stealing peoples stuff. JCPenney is a absolute joke and we are hiring lawyers and we are suing them and pressing criminal charges do NOT send your jewelry out through them