This profile is uncertified and using publicly sourced data
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Business Details
About
Thrift Store
Goodwill Industries of Northern Illinois is a not-for-profit organization whose mission is to create opportunities for individuals with barriers to enhance their lives. Goodwill funds job training programs, employment placement services and other community-based programs by selling donated clothing and household items in its 12 retail stores located in northern Illinois and southern Wisconsin. In 2024, Goodwill Industries of Northern Illinois served 25,665 people in the communities in which we reside and employed over 775 people in retail and mission programs. Goodwill stores are located in northern Illinois (Rockford, Machesney Park, Freeport, Sterling, DeKalb, Ottawa, McHenry, Huntley, Crystal Lake and Algonquin) and Beloit, Wisconsin.
Location
Goodwill Industries of Northern Illinois
2216 E 4th St, Sterling, IL
61081, United States
Hours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.