L.L.Bean

Reviews

• MM

  Mary

  Apr 14, 2026
  1.0
  My husband bought a pair of colored jeans and they fit him perfectly. He has been a customer for many years. He wore them once, I washed them with all like colors as I have done laundry for many years. They came out with all kinds of blotches. I re-washed them in the sink and they were worse then the first time. The dye on the "leather" label on the back ran and smeared and got on the other pocket. They are totally ruined. None of the other clothes in the load was damaged. Washed in cold water.
• RB

  Robert Bredice

  Mar 18, 2026
  3.0
  Over priced outdoor gear.
• ER

  Emma Russell

  Mar 5, 2026
  5.0
  The employees here were so great. Two people helped me and both were sincere and kind.
• SA

  sabeen ahmed

  Jan 23, 2026
  4.0
  Humble staff, was helping to get the best choices
• RP

  Ross Perkel

  Jan 7, 2026
  2.0
  After speaking with corporate I was advised this was the best way to try and get a response. I attempted to initiate a return of a shirt in its bag with tags still on it here because the shirt arrived dirty and looking used. Without asking why I wanted to return, the cashier told me haughtily “We don’t accept returns with pet damage, please leave”. As a lifelong customer this was obviously disappointing and I will not be returning to this location. Would advise others to avoid if looking for even a modicum of customer service. Edit: I went back about 30 minutes later and a separate employee took the return totally as expected. Seems like it was just a bad attitude by the one. Adjusted to add a star but still will be avoiding this location like the plague.

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