Yesterday I came in looking for some jeans for me and my hubbys baby shower coming up! We were looking for size 46 jeans since my hubby put on weight. He was nervous to shop since he put some weight on. The manager victoria had him try a size 44 to which they ended up fitting perfectly! She hyped him up and made him feel so confident in his own skin. Truly a great representation of the inclusivity plus sized people want to see! Will be coming back.
MM
Mary
Apr 9, 2026
1.0
It’s true. The employees are rude and literally don’t want to do their job lol. I went into this location today to take advantage of a sale and buy some new jeans. I wasn’t exactly sure of my length and size so I tried on 6 different pairs of jeans. The girl at the dressing room said nothing to me, just opened a room for me and left. I said thank you and still no reply. After trying them on I nicely folded them back and left them in the dressing room as standard. I figured out my size and I decided to try on 2 pairs of shorts. When I finished and left the room, she looked at me and said “did you leave the ones you didn’t want in the dressing room?” I replied “yes….” And she replied with an uncertain “oh…” like she was about to ask me to put the clothes back for her…. I have worked in retail all of my life and I thought it was the standard for the employee to put unwanted clothing back on the rack… she acted like I left the dressing room a complete mess but I folded all the clothes nicely so they’re easy to put back.
I was also asking another girl who works there about the sales going on and she acted like I was bothering her, as soon as she finished talking to me she went back to talking to the employee and said “sorry… anyways so as I was saying.” Like dude, isn’t it your job to answer questions???
And the male at the front doing cashier was just giggling and laughing and talking on his phone the whole time, and also acted like it was a bother to ring me up.
Don’t think I’ll be coming here again. My closest mall is old orchard but they don’t have an American eagle, only aerie. Apparently the Deerfield location is also as rude and unprofessional as this one according to reviews.
So yeah, unless you don’t plan on trying on any clothes or asking the employees the simplest of questions, than this place is doable.
A
김성재[ICNUA - KIM SEONG JAE]
Dec 20, 2025
5.0
금발머리의 젊은 여자직원이 친절하게 추가할인을 받을수있는 방법을 안내해줘서 원래도 좋은가격인데 더 좋은가격에 물건을 구매하였습니다
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