L.L.Bean

Reviews

• DS

  Doug Stephenson

  May 16, 2026
  5.0
  Ordered a sweatshirt online. It was to big. Went to the store to exchange. Your associate was very pleasant and help make the exchange a good experience.
• GV

  George Vlasis

  Mar 2, 2026
  5.0
  RE: Message we sent to Oakbrook Center Management regarding changing for parking Monday, March 2, 2026 My wife, Pat, went to make a purchase at L.L. Bean this morning but had to park a block away because you are now charging for what used to be free parking She texted 3 photos of the nearly empty parking lot adjacent to where she wanted to shop. I believe you are doing your tenants a disservice. The majority of the public will be changing their shopping habits and go elsewhere to make their purchases. That is why we do not shop in downtown Chicago or anywhere is Chicago where they charge for street parking Locksmiths, dry cleaners, small restaurants, novelty shops etc on Chicago streets have suffered financial loss because their customers will not pay for parking and end up shoping elsewhere More and more people are shopping on line and charging for parking at shopping centers makes this option even more convenient and affordable 2nd Message to Oakbrook Management: My wife did park elsewhere and walk to L.L. Bean to make a return. She said the sales staff were very unhappy about the charge for parking, the parking lot was almost vacant and they had very few customers. My wife told them that in the future she will order on line. After shopping she would normally have lunch with her friends at one of your restaurants but because of the parking issue decided to go elsewhere for lunch
• EE

  e

  Jun 6, 2021
  5.0
  Great service!! Super nice, super kind and super friendly!! Even though we all have a mask on, I had a feeling they were smiling while helping me!! I had 2 items on hold and I picked them up this morning. They went out of the way to make sure that I would be happy w/the purchase by explaining the items to me. I usually have everything delivered so today was a treat! Look forward to shopping here again!! Thank you!! 😀

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