ALO

Reviews

• KB

  K B

  2 days ago
  5.0
  Great customer service. Helpful and welcoming staff. Clean and organized store.
• KN

  Katrina Marie N-A

  Jul 25, 2026
  5.0
  Excellent customer service in a busy environment. Something so simple can go a long way: Greeted and asked if there was anything in particular I was looking for, the staff knows their products, and I also was able to get a shirt steamed/pressed during my trip.
• SG

  Sarah G

  Jun 18, 2026
  5.0
  I had an absolutely wonderful experience at Alo Yoga in Oak Brook, and I wanted to recognize Devon, I’m so sorry if I’m spelling his name wrong, for going above and beyond. Over the last three years, I’ve been through cancer treatment and nearly nine surgeries. During that time, I lost a lot of strength and muscle and wasn’t able to be as active as I wanted to be. Recently, I’ve been able to start rebuilding my health, losing weight, and getting back into the gym. As part of that journey, I wanted to treat myself to workout clothes that would make me feel confident and excited about this new chapter. When I came into the store, I picked out several items and headed to the fitting room. That’s where I met Devon, who helped me with sizing, made thoughtful suggestions, and helped me find pieces that worked well for me and made me feel good. What stood out most was how patient, kind, and genuinely helpful he was. It didn’t feel like he was just doing his job, it felt like he truly cared about helping me feel comfortable and confident. I left with pieces I absolutely love, including pants, a tank, a cardigan, a jacket, shoes, and matching socks. But more importantly, I left feeling excited and confident about getting back into fitness. The Alo products themselves are fantastic: soft, supportive, comfortable, and high quality. But what truly made this shopping trip memorable was the customer service. Devon made me feel seen, cared for, and valued as a person, not just a customer. Thank you, Devon, for your kindness, patience, and genuine care. You made a much bigger impact than you probably realize.
• LL

  LUCKY

  Jun 10, 2026
  1.0
  The woman in the hijab had a very rude attitude. She acted as if she was doing me a favor instead of simply helping a customer. The customer service was very poor. She was rude and acted as if she was doing me a favor. I don't think someone with that attitude should be working in customer service.
• EP

  Emorie Park

  May 26, 2026
  1.0
  The staff here is so unfriendly especially the girl at the register. She was short and wearing a claw clip her tone and the faces she makes are so rude. I have been here multiple times and staff is always rude or have an attitude. Looking at the reviews nothings changed.

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