JCPenney

Reviews

• MC

  Maggie Crespo

  Aug 14, 2026
  1.0
  Few months ago I went in to get photos done for my newborn. She was 5 days old at the time. We really wanted to capture her size in photos forever. I was super excited. Upon arriving for my appointment we say that the photographer was training someone around 20 years old. Trainee? Great and accommodating. How ever the older lady training? Horrible. I had mentioned I had 6 stitches as she was telling me to sit cross cross for photos… very rude and rushed everything. Photos came out terrible and I paid $350 for photos I can’t look at without being sad. I thought I was being dramatic since I had just given birth but they couldn’t even say hey let’s fix your hair or your babies shirt… with babies being babies, they cry, they need time but someone being a woman herself couldn’t understand that. Love spending $40 for her to be swaddled but you can see her circulation being cut off. I really wanted to get photos for my daughters 6 months but not here…
• CD

  Cindy Drew

  Jun 3, 2026
  5.0
  Had a large selection of women's plus size clothes.
• MC

  Miro Coric

  Jun 1, 2026
  4.0
  I was looking for a electric grill andI found one but there was no price on that item as usual practice in this store and I was looking for help to ask someone but nobody was there . That's enough for me ...
• TD

  Tina Drechny

  May 12, 2026
  1.0
  No employees available for assistance. Handicap accessible fitting room locked and unavailable AGAIN! Left all potential purchases in a pile since they were not interested in my business.
• TG

  Tony Grimes

  May 4, 2026
  1.0
  Came into store as any other customer a few weeks ago and when I was done shopping I paid for my items. When I was leaving outside I was stopped by who I can only assume is a manager and was told I need to “give back the shirt I stole” I told him I did no such thing. he then proceeded to grab me by the shirt and would not let me leave. They call the police and this lady came outside and told them that she had seen me stealing on the camera which was not true. I can only assume I was being racially profile me and the kind officer walked upstairs to where they claimed I had stolen a T-shirt, and it was proven that I never stole anything. As a matter of fact, I have no idea why they would assume I stole anything considering that well I didn’t steal anything, but this lady and her subordinate claimed that I did they stopped me. They wasted my time. Meanwhile, I was just trying to shot. I believe I was being watched on the camera simply because I was a young black man in a store. I do have lawyers involved in this and when I was leaving, they refuse to give me their names I have tried to contact corporate about this as well, so I’m leaving a review hopefully to get some type of response from JCPenney. I can send a video to an email as well if needed of the incident that I recorded on my phone This is defamation and this is racial discrimination at its peak. It is 2026. It is ridiculous. We are still going through this as a society.

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