Polly's Petals, Inc., nestled in the heart of Lake Bluff, is a premier florist renowned for crafting custom floral arrangements and gifts that celebrate life's cherished moments. Whether it's a joyous occasion or a tender expression of sympathy, Polly's Petals' dedicated team of floral artisans brings visions to life with exquisite blooms and heartfelt designs, creating an unforgettable experience for every customer.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.