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JCPenney

4.2
(1075 reviews)

Business Details

3340 Mall Loop Dr, Joliet, IL
60431, United States
(815) 439-1400

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Joliet, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3340 Mall Loop Dr, Joliet, IL
60431, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.2
1,075 reviews
5 stars
570
4 stars
274
3 stars
135
2 stars
43
1 star
53
  • BN
    bri nicole
    May 11, 2026
    1.0
    I am very disappointed that as a repetitive shopper at this location and I park in their parking lot, they close their doors almost a whole hour before they are scheduled to close at 8pm which then forces me and my two young children to walk all the way around the building to our vehicle. Please if you are going to close your store completely before the time you are SUPPOSED to close, maybe change your hours. Thanks. The Joliet location is better by a LONG shot.
  • MR
    Marseya T R
    Mar 28, 2026
    5.0
    JC Penny Joliet, shoes department is 10 out of 10 an associate name Melissa is the most wonderful and caring person I have seen. Melissa not only went above and beyond to find a lost shoe, but she also took the time to make sure it was found, she was the third person that tried and she succeeded in making sure it was hold it for me! Thanks Melissa! You’re what Companies need thank you for the effort and willingness to let me know you had found it and making sure is was delivered to me! People like is what Companies need!
  • CC
    Carol Cooley
    Feb 16, 2026
    5.0
    Helpful staff and good selection of dresses! I bought one!
  • PO
    Patrick O'Connor
    Feb 10, 2026
    5.0
    Would recommend going to the store. There is a lot of neat stuff there that you can find Go check it out for yourself.
  • AQ
    Alex Quimbaya
    Jan 27, 2026
    5.0
    Este lugar lo tiene todo comi,ropa,zapatos, joyas y todo me gustó

Frequently Asked Questions About JCPenney

What products and brands does JCPenney in Joliet, IL offer?

JCPenney offers a wide variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup. Exclusive brands include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.

What are the JCPenney Joliet store's hours of operation?

The JCPenney Joliet store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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