Plato's Closet

Reviews

• GL

  Gina Lazzerini

  Sep 14, 2026
  1.0
  Brought very expensive items, some with tags still on the items and some sweaters that were barely worn and other items in exceptional condition and I know they did not go through all the items I brought thoroughly as they only took a couple name brand items and gave me very little for them! Don't waste your time bringing items there, you are better off donating them to someone in need! It is a complete waste of your valuable time!
• YM

  Yesenia Mendez

  Aug 22, 2026
  1.0
  If I could give 0 stars I definitely would! The girl that helped me was very rude and made no eye contact made me feel like I was a bother I took a big bag filled with clothes that were barley worn good condition some were even new with tags and they ended up taking one shirt for 1$ I honestly don’t think they bothered to go through the clothes and just picked a random shirt the clothes was exactly how I put them will never come here again
• GM

  Genna Mugnaini

  Aug 10, 2026
  1.0
  unfortunately I will have to take more trips to the Schaumburg location. I came in on 8/10 around 7:30, had an exchange to do, but needed to shop around first. I asked if i should leave my bag with the girls or keep it while i shop. the first girl i asked didnt answer my question, just asked her coworker to help me, so i dont think she really heard what i was saying. Then when i needed a fitting room, the girl i asked didnt even look up from what she was doing, continued her task, and then got me a room. genuinely, Im sure all the ladies working tonight are great, but their customer service skills are really lacking. Aside from that, i tried three different carts and all three had bad wheels and could barely move & all the branded clothes racks are just stuffed to the brim, so looking through things is very difficult. it seems like this location may have lack of management and organization, cause the schaumburg location is consistently very beautiful and the workers are always very kind. i hope this can be fixed soon cause i do love platos closet and this location is closest to me, but i feel like a bother asking them for anything.
• HM

  Heather McCollim

  Aug 5, 2026
  5.0
  Omgosh the Employees are always dressed like a pintrest board. They educate the customers on styling an offit. My Daughter looked like the gal from Devil Wears Prada! The employees make eye contact. Smile and let u know you are valuled as a customer. Plus they dress for the job. My daughter walked in w/freshky washed bags of perfume, jewelry, blackshawk jerseys, pink, last springs dresses from nordstroms. TommyGirl, Tripp pants, and paris hikton Hamptons collection. She sold 1 bag. She purchased more items. We were encouraged to comeback. We always come back to this store. I drive 45mns on purpose! Because the attention to detail on how they treat customers is top notch! We took the last 2 bags to the Algonquin store. Which is as customer service oriented, as this store. The only thing i found wrong with this store, customers kids under 5yrs were running through the store. Clothes were falling down because of the kids bumping into displays. Those parents had no care in the world. The manager on duty should have said something.
• LP

  Lauren P

  Jun 26, 2026
  5.0
  I popped in on a Thursday to try on some fancy dresses. The place is clean, very well organized and the prices !! Excellent! Everything that I saw was priced incredibly fair. Gorgeous intricate dresses for like $9. The staff was about four girls. They were super nice, friendly, and helpful .I felt welcomed. Seeing some of these reviews before I came in, I was expecting some pit of ghouls. Nope. Everyone was super kind and accommodating and cute as can be. Thanks for a great experience!