Textbook Service is a textbook rental program that has been part of SIUE since the inception of the university. The rental program provides an economical alternative to purchasing most textbooks as the fee for the rental program is included in the student fees that are charged to all enrolled students. No matter how many books are needed for class, they will be provided to the student at no additional cost so there is no need to bring any money to get the required textbooks needed for classes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.