Great customer service, they are very patient. Super good experience
KK
Karol
May 10, 2026
1.0
Jayla was extremely rude and sassy. The staff was awful. I’ll take my business elsewhere.
ED
E Dossett
May 8, 2026
1.0
I was planning on renting a tux for my son from there. I ended up having to work so my daughter went in my place to have my son fitted for prom. They called me after the appt to let me know that an employee named Jayla was so completely rude and unprofessional to them and they couldn’t wait to get out of there. She mocked my son for not knowing how to adjust the pants for sizing and not doing the buttons correctly. This was his first experience trying on a tux so he clearly had no clue how it worked. I did call to make them aware but am pretty sure it was her that I spoke to on the phone. I did also send an email but have not heard back. I will not be using them and am cancelling our rental.
NN
Nichol
May 8, 2026
1.0
Jayla is incredibly rude, sarcastic, and unhelpful. What was meant to be an enjoyable fitting turned into her making rude jokes, I-told-you-so’s and an overall uncomfortable experience. Really a shame to pay $200 to be criticized and treated unnecessarily poorly during a special moment.
VC
Victoria C
Apr 12, 2026
2.0
To put it bluntly, I've never had a problem finding a dress I like here (fr yr hoco and now sr yr prom) however, customer service sucks and they are in desperate need of more adult help. Only one adult in the whole store it seemed like with about 10 teenagers running around. The teenagers that work there, although very sweet, are not helpful. They have limited knowledge in response to questions about alterations during the middle of prom season. Again they just need more adult help here. This store is only good for finding dresses, everything else seems like a hassle.
Frequently Asked Questions About Ducky's Formal Wear
When should I register for my wedding?
We recommend registering for your wedding at least three months before your scheduled date to ensure proper preparation and availability.
Do I need an appointment?
Yes, we kindly request that you schedule an appointment to register your wedding. This allows us to provide you with personalized, one-on-one attention during the process.
When should the wedding party get fitted?
It is advisable for the wedding party to schedule their fittings approximately 6-8 weeks before the wedding date. This timeline allows for any necessary alterations and ensures a perfect fit for the big day.
What if someone is from out of town?
For out-of-town members of the wedding party, we offer a convenient solution. They can have their measurements taken at a local tuxedo shop and send the information to us via mail, fax, phone, or email.
When should we pay for the tuxes?
We require a $20 deposit per tuxedo at the time of fitting or measurement submission. The remaining balance is due when you pick up the tuxedos.
What specials do you offer?
Our wedding specials are subject to change. For the most current information on our promotions, please contact our store directly.
When are the tuxes ready?
Tuxedo pickup is typically scheduled for one or two days before your event. Please consult with one of our consultants for the exact timing. Returns are generally expected the day following your event.
Do I have to make a down payment?
Yes, we require a non-refundable $20 down payment to secure your tuxedo rental at the time of booking.
Will you sell the same dress to someone that goes to my school if I bought it first?
We have a policy to ensure uniqueness at your event. We will not sell an identical dress in the same color to anyone else attending your specific event.
Do you have rush order charges or sales tax on rentals?
We pride ourselves on transparency in our pricing. There are no additional fees such as rush order charges or sales tax applied to our tuxedo rentals.
When should I register for my wedding at Ducky's Formal Wear?
It is recommended to register at least three months before your wedding date for proper preparation and availability.
Do I need an appointment to register for my wedding?
Yes, scheduling an appointment is required to provide personalized, one-on-one attention during the registration process.
When should the wedding party schedule their tuxedo fittings?
Fittings should be scheduled approximately 6-8 weeks before the wedding to allow for alterations and perfect fit.
How can out-of-town members of the wedding party get measured?
They can have measurements taken at a local tuxedo shop and send the details to Ducky's Formal Wear via mail, fax, phone, or email.
Is a down payment required for tuxedo rentals?
Yes, a non-refundable $20 down payment per tuxedo is required at the time of booking.
When are tuxedos ready for pickup, and when should they be returned?
Tuxedos are typically ready for pickup 1-2 days before the event and should be returned the day after the event.
What payment methods does Ducky's Formal Wear accept?
They accept AMERICANEXPRESS, APPLEPAY, CASH, DISCOVER, MASTERCARD, SAMSUNGPAY, and VISA.
What are Ducky's Formal Wear's business hours?
Open Monday 12PM-6PM, Wednesday 10AM-3PM, Thursday 10AM-6PM, Friday 10AM-5PM, Saturday 10AM-4PM, Sunday 12PM-4PM, and closed on Tuesday. Additional hours by appointment.
What attraction near Ducky's Formal Wear offers event planning and dining options?
4 Amigos Venue offers event planning, a smoothie and juice bar, and restaurant services, perfect for planning or celebrating special occasions nearby.
Where can I find flowers and gifts near Ducky's Formal Wear?
Willrett Flower Company and Carters Cottage both offer floral and gift services nearby, making it convenient to coordinate your wedding or formal event.
What local dining options are available near Ducky's Formal Wear?
Nearby dining includes El Jimador Mexican Grill, O'Leary's Ale House, Lincoln Inn diner, Thai Pavilion, and Hometown Sports Bar & Grill, offering a variety of cuisines before or after your visit.
Brand Certified Facts from Ducky's Formal Wear
This information is certified by Ducky's Formal Wear and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: