Established in 1992, Decatur Jewelry & Pawn is one of Illinois’ leading pawn stores. We are located in Decatur, Illinois, and in 2007, we expanded to a second location in Mt. Zion, Illinois. Our two stores offer full-service jewelry & loan services. Our pawn department has the most professional, well-respected and knowledgeable staff in the pawn industry. Our customers travel from over 200 miles to do business with us because of our integrity, honesty, price and excellent customer service. We are dedicated to providing the community with an honest, professional service at an affordable price.
Pawn Services
At Decatur Jewelry & Pawn we are not only a jewelry store. We function as a bank offering cash pawn transactions from $10 to $50,000.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.