Max Mara

Reviews

• XW

  Xiaorong Wang

  Dec 28, 2025
  1.0
  Had a very bad experience at the Max Mara store today. The sales was a short guy and I don’t know his name. He was very arrogant and rude when serving me. I only tried one, yes, one Madame coat and it doesn’t look good on me. I said in a polite way:” it is good but doesn’t impress me that much. Maybe it is not my style. I would like to try others.” He replied:”then I don’t know what else will impress you.” I am a 5’7” and he gave me a size 2 to try on. Not professional at all. After hearing what he said, I am feeling deeply offended so I decided to leave. There was not even a “goodbye” from him nor other sales. I can’t imagine max mara has become such a notorious store after reading other unpleasant experiences at this store. I will purchase from NM then.
• MW

  Maria Winterman

  Jul 23, 2025
  1.0
  I do remember times where there was good selection and good service. Over the course of the years boutique become not a good place. Above how I view my latter experience. Purchased grey classic pants over 1 k price, took my time to try on, they had to be shortened. I had interesting experience before when their seamstress name Maria screwed up similar job on other pair and one of my dresses, dress had to be redone, and pants I had to return. To my surprise, she was not let go, so I asked sale associate to check her work before calling me . Am getting item in 2 weeks- awful work. Little alteration place by me did better work on hem. Stitch shall not be visible. Professionally done. Requested re do and deliver w messenger at 6p, as have to leave to workshop .At 6 :10 messenger was not here. Overall , bad management, not professional alterations, and colossal waste of my time and money. Never again. Pls see attached pic. I can just imagine if seamstress do that work on hem, how bad she can screw up more complex things.
• ML

  Matt Leiv

  Jan 30, 2022
  5.0
  Fabulous 5 star service and extremely friendly staff with insightful recommendations about matching pieces. Plenty of sitting space if you or your partner want to take a load off while browsing. Definitely happy to come back to this location.

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