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J.Crew

4.0
(76 reviews)

Business Details

(773) 472-3061

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreShoe StoreFashion Accessories StoreJ.Crew
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
3423 N Southport Ave, Chicago, IL
60657, United States

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.0
76 reviews
5 stars
41
4 stars
13
3 stars
10
2 stars
2
1 star
10
  • CM
    Connor Murphy
    Sep 18, 2026
    1.0
    Tried returning a sweater I received as a gift (in new condition with tags but without a receipt, MSRP $298). The item is on sale online so I was offered the current sale price of $189. Totally fair and expected- however I then was told I had to exchange it for something else that day and even at that they’re making an exception for me because “this sweater is old it’s from Christmas 2025”. Even though it’s still for sale online…? Nothing caught my eye in store so I asked for store credit, store manager Georgia denied this and related that’s not one of my options that’d I have to exchange it for something that day. When I showed her *J.crews return policy without a receipt* on my phone she stated she’s not going to argue with me. I took my item and left, will try a different store and take future business elsewhere. 9/18/26 12:30 pm
  • AD
    ann marie dolan
    Jul 9, 2026
    5.0
    Very clean and organized
  • ES
    Emily Sorenson
    Jul 1, 2026
    3.0
    Zoe(y) couldn’t care if you lived or died. My return seemed like it was a major inconvenience for her, incredibly snippy. Not sure if she was having a bad day or if that’s just her general demeanor. The manager, Georgia, on the other hand was warm and welcoming and had a bright smile. You could tell she genuinely enjoyed her job.
  • TJ
    T Jaza
    Apr 27, 2026
    5.0
    Great place to shop
  • BJ
    Bryan J.
    Sep 28, 2017
    2.0
    Store is nice. Small but have a lot of stuff. Get good help. I'm disappointed in the clothes though. The stuff I bought already has strings hanging out. I paid full price too. If you can get stuff on sale then it's worth it.

Frequently Asked Questions About J.Crew

What is the address of J.Crew on Southport Avenue in Chicago?

J.Crew is located at 3423 N Southport Ave, Chicago, IL 60657, USA.

What are the operating hours for J.Crew on Southport Avenue?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from J.Crew

This information is certified by J.Crew and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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