Busy without work they make you stand outside saying that it’s closed till they get a associate you don’t see any single customer or associate for 10 minutes. The brand is losing business and patrons and they don’t have a very good reputation to begin with.
The brand is paying people to assist the customers if they’re not working then it’s branch problems and if they are told to work like that, then they are turning the patrons away !!!
NL
Nancy Lo
Jun 16, 2026
1.0
Not recommend this store. Bad customer service. The rep who helped me gave me an attitude when I asked a few questions about the outfits I wanted to purchase.
DL
Darryl Lewis
Feb 28, 2026
5.0
Had an amazing experience at this location. Julian was well knowledgeable about all the items on the floor and showed us great hospitality.
WK
wai kiki
Jan 28, 2026
5.0
Had a wonderful experience at Balenciaga thanks to Ryan. He was incredibly helpful, patient and truly attentive to every detail. He made shopping enjoyable and stress-free. Outstanding service!
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