Backcountry is your go-to destination for premium outdoor gear, apparel, and expert advice in the heart of Chicago. Whether you’re training for your next race, planning a weekend hike, or gearing up for international travels, our knowledgeable team is here to help you get outside with confidence. Stop by to connect with our Gearheads, get local trail tips, and be part of a community that lives for the outdoors – right here in the city.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.