The Champaign Outlet sells clothing and goods by the pound versus the Retail Store has all items priced differently. In Champaign, the Outlet and the Retail Store share a wall and are next to each other. The Store allows you to shop with your children, while the Outlet does not allow children in the area due to safety concerns. Also, all shoes worn in the Outlet must have a closed toe. No flip-flops or sandals are allowed for safety reasons. The pace of shopping at the Outlet can be much faster, as the material bins are shuffled around the space, bringing new items to the floor several times a day. It can be very exciting to see what shoppers find! Most items are sold at $1.89/lb., and glass, ceramics, and china are sold for only $.19/lb.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.