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Southwest Fireplace

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About

Fireplace StoreChimney SweepGrill StoreOutdoor Furniture Store
Since 1974, Southwest Fireplace has been providing products and services for residential, commercial, and hospitality environments. We have over 30 burning fireplaces showcased in each of our three locations. Our showrooms are based on design vignettes illustrating the different styles that can be created with individual materials. Our sales and service staffs have the ability to work with homeowners, custom home builders, architects and designers.

Location

Southwest Fireplace
2630 N Farnsworth Ave, Aurora, IL
60502, United States

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 5:00 PM
Friday10:00 AM - 5:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.