Certified by Marc Jacobs - Chicago Premium Outlets • May 17, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.1
90 reviews
5 stars
60
4 stars
9
3 stars
5
2 stars0
1 star
16
AV
Abraham Vega
Mar 17, 2026
1.0
Very rude associates
CW
C W
Mar 12, 2026
5.0
James James James!!! Is the best hands up lol... He was so helpful with me ordering a snapshot at the Rosemont location. Gave me a secure link to make my purchase! He updated me til it came to my house. He made me feel so special 💜♒️ thank you again James!!!
BS
Bryant Salmeron
Jan 6, 2026
5.0
I was trying to get in and out, but I needed help finding what I needed. Paris, was able to help me get in and out. She was great and excellent customer service.
AL
Alex Lau
Mar 17, 2024
1.0
Beware shopping online and trying to return in store. I called customer service ahead of time to ensure I was in the guidelines BEFORE driving to Aurora (where I was told to go). The MOD (Desiree) was helpful and tried to find someone to take my return. Customer service only offered a label after they sent me to the outlet. Then she called Rachel (maybe a DM?)
Who instructed her to send me 45 min more out of my way to Oakbrook.
If you can do an offline return in one location why not the other?
Customer service is a CHOICE not a policy- do better Marc Jacobs!
Let’s see if I actually get a refund.
AL
Aileen Lopez
Oct 27, 2023
5.0
Shout out to Denise…she’s the most amazing sales associate I’ve ever met. She helped, assisted me everything “good deals” I could imagine in this store.
Frequently Asked Questions About Marc Jacobs - Chicago Premium Outlets
Where is Marc Jacobs - Chicago Premium Outlets located?
Marc Jacobs is located at 1650 Premium Outlet Blvd, Suite 983, Aurora, IL 60502, US.
What are the operating hours of Marc Jacobs - Chicago Premium Outlets?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of products can I find at Marc Jacobs - Chicago Premium Outlets?
You can find Ready to Wear Fashion, Bags, and Accessories at the store.
Does Marc Jacobs - Chicago Premium Outlets offer delivery or in-store pickup?
Yes, the store provides delivery and in-store pickup options for customers.
Is Marc Jacobs - Chicago Premium Outlets wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What payment methods are accepted at Marc Jacobs - Chicago Premium Outlets?
They accept debit cards and mobile NFC payments but do not accept checks or cash only payment.
How can customers contact Marc Jacobs - Chicago Premium Outlets?
Customers can contact the store by phone at +1 630-642-5919 or by email at chicagooutletstore@marcjacobs.com.
Which nearby stores might I visit along with Marc Jacobs at the Chicago Premium Outlets?
Nearby stores include LOFT Outlet, Justice, and Bose, offering a variety of clothing, fashion accessories, and electronics.
Are there other fashion brands near Marc Jacobs - Chicago Premium Outlets?
Yes, nearby you can find brands like Emporio Armani, Max Mara, Talbots Outlet, Brooks Brothers, and Michael Kors Outlet for extensive fashion shopping.
What are some family-friendly stores near Marc Jacobs at Chicago Premium Outlets?
Families might enjoy nearby stores like Carter's, OshKosh B'Gosh, and True Religion that offer children's and baby clothing.
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