Chicago Premium Outlets, an outdoor center located 40 minutes from downtown Chicago, has over 170 stores such as Adidas, Coach, Nike, Kate Spade New York, Movado Company Store, Sephora, Tommy Hilfiger, Vera Bradley, Toys 'R' Us, and more. With amenities such as fireplaces, art installations, a play area, and reflecting pond. Chicago Premium Outlets is more than a shopping center, but truly a destination for shoppers and tourists visiting the Chicago area. Conveniently located off I-88 at the Farnsworth Avenue North exit, it is easily accessible for local shoppers and tourists coming from downtown or O'Hare and Midway International Airports.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.