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Business Details
About
Miscellaneous RetailVideo Game Store
Grognard Games is a tabletop hobby store specializing in miniature games, board games, roleplaying and card games, with locations in Algonquin, Batavia and Roselle.
Our name comes from the the term "Grognard" used in Napoleon's army to denote a soldier of veteran status. We chose this name as a nod to our historical gaming roots, but also use it to convey that we are veterans of the hobby industry and hope to share that knowledge and expertise with everyone.
Our staff are highly knowledgeable, ready to teach, and always friendly to gamers of all backgrounds and skill levels!
Location
Hours
Monday11:00 AM - 9:00 PM
Tuesday1:00 PM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 11:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 7:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.