American Eagle

Reviews

• JM

  Julianna Martinez

  Aug 25, 2026
  1.0
  Not a very friendly store compared to Woodfield Mall location. Went in for a return and as I stood in line thinking it was a customer. it was actually an associate leaning on the counter, talking with another associate . I was directed to the other side of the counter and then the associate explain I could only return my dress and exchange for another size. And I was looking for the store credit knowing it’s already passed a 60 days I said is that a new rule? I could only return one dress on one receipt at a time???? I asked her twice and she completely ignored my answer knowing she was in the wrong making that policy up and she continued to put it on a gift card. Didn’t say Have a nice day thank you goodbye a very rude location .five workers standing around just staring and listening to this worker make up a wrong policy when if I was within my 30 days or within the 60 days, I would get my refund regardless of how many dresses that I bought on the receipt. Very snotty Associates at this location
• JB

  Julia Buisness

  Aug 21, 2026
  1.0
  The store is definitely just younger adults , but they need to learn customer service skills as in not rolling your eyes or being rude to a customer. I felt judged in the store. I don’t want to go back
• IJ

  ignacio Juárez

  Dec 23, 2018
  5.0
  Increíble

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