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JCPenney

4.2
(1593 reviews)

Business Details

300 N Milwaukee St, Boise, ID
83704, United States
(208) 376-0555

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Boise, ID location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
300 N Milwaukee St, Boise, ID
83704, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.2
1,593 reviews
5 stars
851
4 stars
386
3 stars
202
2 stars
55
1 star
99
  • ML
    Makiah Lizarraga
    May 13, 2026
    1.0
    Girl with the tinker bell tattoo has a horrible attitude towards staff and customers. Hearing her speak the way she did to her co worker Jeremy was repulsive
  • JR
    Julie Rainey
    Apr 29, 2026
    1.0
    Tried to do an even exchange in a pair of shorts at JC Penney downtown mall. I’d left the receipt at home. Their card reader was wrong and wouldn’t read the card I purchased them with. So, they take all your license info - all of it to keep on file. What an invasion of privacy. When entered for a return into the system it only wanted to give me $15 on a $55 pair of shorts.
  • DS
    Doug Soper
    Apr 28, 2026
    5.0
    Always have good service here. Employees are very helpful and friendly. Thank you JC Penny's for keeping your doors open!
  • GF
    Greta Free
    Apr 27, 2026
    1.0
    My sister and I went to get women's jeans on Saturday 4/25/26. When we tried to find a fitting room, they were all closed. We finally found one, but it had 6 women waiting in line. We asked an employee and they said there was 1 open downstairs and 1 open upstairs. All those people shopping on Saturday and ONLY 2 FITTING ROOMS?? We asked and the woman said she only opened 1 on each floor because she didn't have enough people to open more. We gave up, left the pile of clothes we wanted to buy with her and left. VERY DISAPPOINTING. How many customers did you lose because they weren't willing to wait over half an hour in line to try on clothes?
  • JC
    Jennifer Clements
    Apr 11, 2026
    1.0
    Cashier did not include my dress in bag, charged me for it but did not put it in my bag. I noticed later called them and explained what happened. Manager acted like it was of no importance and I never heard back from them. My advice watch the cashiers

Frequently Asked Questions About JCPenney

What products and brands does JCPenney in Boise offer?

JCPenney in Boise offers a wide selection of apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products. Exclusive brands include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.

What are the operating hours of JCPenney Boise?

JCPenney Boise is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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