Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Boise, ID location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Girl with the tinker bell tattoo has a horrible attitude towards staff and customers. Hearing her speak the way she did to her co worker Jeremy was repulsive
JR
Julie Rainey
Apr 29, 2026
1.0
Tried to do an even exchange in a pair of shorts at JC Penney downtown mall. I’d left the receipt at home. Their card reader was wrong and wouldn’t read the card I purchased them with. So, they take all your license info - all of it to keep on file. What an invasion of privacy. When entered for a return into the system it only wanted to give me $15 on a $55 pair of shorts.
DS
Doug Soper
Apr 28, 2026
5.0
Always have good service here. Employees are very helpful and friendly. Thank you JC Penny's for keeping your doors open!
GF
Greta Free
Apr 27, 2026
1.0
My sister and I went to get women's jeans on Saturday 4/25/26. When we tried to find a fitting room, they were all closed. We finally found one, but it had 6 women waiting in line. We asked an employee and they said there was 1 open downstairs and 1 open upstairs. All those people shopping on Saturday and ONLY 2 FITTING ROOMS?? We asked and the woman said she only opened 1 on each floor because she didn't have enough people to open more. We gave up, left the pile of clothes we wanted to buy with her and left. VERY DISAPPOINTING. How many customers did you lose because they weren't willing to wait over half an hour in line to try on clothes?
JC
Jennifer Clements
Apr 11, 2026
1.0
Cashier did not include my dress in bag, charged me for it but did not put it in my bag. I noticed later called them and explained what happened. Manager acted like it was of no importance and I never heard back from them. My advice watch the cashiers
What products and brands does JCPenney in Boise offer?
JCPenney in Boise offers a wide selection of apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products. Exclusive brands include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
What are the operating hours of JCPenney Boise?
JCPenney Boise is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Boise offer curbside pickup and free shipping?
Yes, JCPenney Boise provides curbside pickup and free shipping options for a convenient shopping experience.
What payment methods are accepted at JCPenney Boise?
JCPenney Boise accepts American Express, Discover, Mastercard, Visa, and checks. They do not require cash only.
Is JCPenney Boise accessible for wheelchair users?
Yes, JCPenney Boise has a wheelchair accessible entrance and public restrooms available.
How can I reach JCPenney Boise for assistance or inquiries?
You can contact JCPenney Boise by calling +1 208-376-0555 or their toll-free number +1 800-322-1189.
Where is JCPenney Boise located and within what shopping center?
JCPenney Boise is located at 300 N Milwaukee St, inside the Boise Towne Square shopping mall in Boise, ID 83704.
What nearby beauty and spa stores are available near JCPenney Boise?
Near JCPenney Boise, you can visit Sephora Inside JCPenney for beauty products and Forever Flawless Spa for spa and salon services, both offering complementary experiences to your shopping trip.
Are there nearby dining options close to JCPenney Boise?
Yes, nearby dining options include Wetzel's Pretzels for quick snacks, Fiiz Drinks café for coffee and fast food, and Häagen-Dazs for ice cream treats at Boise Towne Square.
What other shopping stores can customers visit near JCPenney Boise?
Customers can explore nearby stores like Jensen Jewelers for fine jewelry, Sunglass Hut for eyewear, Michael Kors for fashion accessories and clothing, and Clarks or SKECHERS Retail for shoes, all located within the same shopping area.
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