Serving ISU faculty, staff, students and the Ames community is what we are all about! The Iowa State University Book Store is YOUR store. Owned and operated by Iowa State University, the University Book Store has been serving the faculty, staff, students, and community for over 140 years.
As the official retail store of Iowa State University, we provide customers the educational products, services, resources, and, of course, the best Cyclone gear in town to support Iowa State University's mission.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.