This profile is uncertified and using publicly sourced data
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Business Details
About
Gift ShopChristmas StoreTourist Attractions
Balsam Hill Studio, a branch of the renowned holiday brand Balsam Hill®, reimagines souvenir & decor shopping with vacation-themed Christmas ornaments tailored to each store’s location. Found in popular tourist destinations, each shop features a curated collection of designs inspired by the local scenery, culture, wildlife, and more—elements that define your travel experience. Each ornament is crafted from glass shaped by skilled artisans using traditional techniques, then detailed by hand. These heirloom-quality souvenirs and gifts are sold only in stores and help bring the magic of your vacation home—beautiful reminders to unpack and share year after year.
Location
Balsam Hill Studio Maui - Souvenir Shop
2435 Kaanapali Pkwy Ste L02, Lahaina, HI
96761, United States
Hours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 8:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.