Plato's Closet

Reviews

• KC

  Katie Classic

  Sep 26, 2026
  1.0
  Plato’s Closet Honolulu seems to mistake dismissiveness for discernment. I’ve experienced it, and I’ve heard the same complaint from people I know through work, sports, and everyday conversations: they bring clothes in, leave with nothing sold, and often feel poorly treated in the process. That pattern has given the store a reputation it should take seriously. A resale shop is free to be selective. It can decline every item someone brings in. What it cannot expect is for people to keep coming back when the interaction feels condescending. Glaring, eye-rolling, and treating customers as though they’re beneath you do not make a store exclusive. They make it unpleasant. You can have standards without making people feel small. That would be a far more impressive reputation to build.
• BG

  Bo Glover

  Sep 19, 2026
  5.0
  I love shopping here. I have found so many Aritzia, Reformation and Lululemon items here that I wear all the time. I have only had good experiences here and the staff are nice.
• RC

  R C

  Jul 14, 2026
  1.0
  I visited Plato’s Closet in Honolulu on Tuesday, July 14, and unfortunately had a disappointing experience with one of the sales associates, Haley. During my visit, I went to the fitting room area twice to try on clothing. Both times, Haley told me that the fitting rooms were occupied without checking or knocking on the doors. When another customer exited, I was able to go in, which made me question whether the rooms had actually been checked before I was turned away. What stood out most was that shortly afterward, I observed Haley escort another customer to the fitting room, knock on the door to confirm availability, and then allow that customer to use the room. I wasn’t given the same courtesy, even though I had been waiting. I understand that retail can be busy, and I appreciate that mistakes happen. However, consistency in customer service is important. I simply expected the same level of attention and consideration that was shown to other shoppers. I hope this feedback helps improve the customer experience so that every customer is treated fairly and with the same level of respect.
• MQ

  My Queen

  Jul 2, 2026
  4.0
  Visited this store for the first time today & it did not disappoint ! Very clean, organized store with probably the best quality clothing, shoes & bags that I ever saw in a used clothing store. Found a bunch of clothing ! You can sell your clothing here too. We were lucky to have a good parking spot. Very pleasant shopping experience and will definitely return.
• BB

  brooklyn bailey

  Jun 9, 2026
  1.0
  ?? the store hours say 9pm so why are you locked up and closed at 8:40???