lululemon

Reviews

• SS

  Sage

  Aug 12, 2026
  1.0
  There seemed to be more employees than customers in the store, yet most of them were standing around chatting with one another instead of assisting shoppers. Several employees were gathered right in the middle of the walkways, making it difficult to move around and browse comfortably.
• DW

  Dan W

  May 26, 2026
  1.0
  Extremely disappointed with the careless service and ruined product! My wife purchased a bag from this lululemon store at Ala Moana Center on the evening of May 20, 2026. The staff member who handled our checkout was completely expressionless and unprofessional, but what’s worse is their absolute carelessness: they forgot to remove the security tag from the bag. Because we were international tourists, we didn’t notice it until we returned to our home country. When we finally managed to remove the heavy security tag, we realized the bag was already severely damaged, leaving a huge, noticeable hole in the mesh and fabric. We initially thought it was a manufacturing quality control issue when looking at it from afar, but it turns out to be a direct result of your staff's gross negligence. We paid full price for a brand-new premium product, only to have it completely ruined before its first use due to your store's terrible service. If you are a tourist visiting this Honolulu location, please double-check every single item before leaving the store. The staff here clearly do not care about their customers or the products they sell. Absolutely unacceptable.
• SS

  Steve

  May 25, 2026
  5.0
  My wife and I were in to shop this store at Ala Moana when we were in Oahu last week. We had a great experience with Jessica. She was so friendly and very helpful in finding what my wife was looking for. 100% recommend this store.
• YY

  Yuyuka

  May 8, 2026
  4.0
  ヨガウェアを買いに行った。欲しいウェアのサイズがなく残念だったが2着買った。
• HT

  Hiwot Taddesse

  Apr 26, 2026
  5.0
  The staff were soooo accommodating and helpful finding sizes that I needed that were not out front. I’ve shopped at many stores in other cities and this staff by far were friendly. I can’t wait to shop here again on my next visit. Mahalo!! 🤙🏽🏝️🌺

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