lululemon

Reviews

• DW

  Dan W

  May 26, 2026
  1.0
  Extremely disappointed with the careless service and ruined product! My wife purchased a bag from this lululemon store at Ala Moana Center on the evening of May 20, 2026. The staff member who handled our checkout was completely expressionless and unprofessional, but what’s worse is their absolute carelessness: they forgot to remove the security tag from the bag. Because we were international tourists, we didn’t notice it until we returned to our home country. When we finally managed to remove the heavy security tag, we realized the bag was already severely damaged, leaving a huge, noticeable hole in the mesh and fabric. We initially thought it was a manufacturing quality control issue when looking at it from afar, but it turns out to be a direct result of your staff's gross negligence. We paid full price for a brand-new premium product, only to have it completely ruined before its first use due to your store's terrible service. If you are a tourist visiting this Honolulu location, please double-check every single item before leaving the store. The staff here clearly do not care about their customers or the products they sell. Absolutely unacceptable.
• SS

  Steve

  May 25, 2026
  5.0
  My wife and I were in to shop this store at Ala Moana when we were in Oahu last week. We had a great experience with Jessica. She was so friendly and very helpful in finding what my wife was looking for. 100% recommend this store.
• YY

  Yuyuka

  May 8, 2026
  4.0
  ヨガウェアを買いに行った。欲しいウェアのサイズがなく残念だったが2着買った。
• HT

  Hiwot Taddesse

  Apr 26, 2026
  5.0
  The staff were soooo accommodating and helpful finding sizes that I needed that were not out front. I’ve shopped at many stores in other cities and this staff by far were friendly. I can’t wait to shop here again on my next visit. Mahalo!! 🤙🏽🏝️🌺
• BA

  Barry Awapune

  Apr 15, 2026
  3.0
  But it was a little weird. I feel like the quality of the products have definitely going down. The shopping experience isn't quite what it was before either. It feels familiar but really just depended on what I was looking for. Do we close with my girlfriend, they were a little more helpful. But when I was by myself, they didn't really approach me Priceline, not much has changed. But I wonder if that's why quality has gone down. The place isn't changed over the years but things have nothing more expensive to produce me with a realized it via a drop in quality. I'm sure, but things differently feel different and don't last as long. Plus, they don't have the same guarantees that they used to have. That's such a bummer. Parking is pretty wide and available depending on the time that you come. Trailer park undercover / in the cupboard rather than out in the open. I can get hot

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