lululemon

Reviews

• HK

  hiro k

  Sep 9, 2026
  5.0
  試着可能 色　サイズ　ともに豊富 小物類もあり 展示品でなく新品が欲しいと伝えたら快く対応してくれた 出入口に警備員さんがいるので安心して買い物できる 商品の入れ替え時期だったのか前日にあった物がなくちょっと残念 思った時に買うのが良い
• MB

  Mikaela Bohannon

  Sep 6, 2026
  1.0
  Waited over 30 min with a young baby and they didn’t open the doors. Super rude staff.
• SS

  Sage

  Aug 12, 2026
  2.0
  It’s kinda small and there are not many selections here.
• JP

  Jim Price

  Jul 6, 2026
  1.0
  Huge fan of Lululemon, me and my wife owns over $3000 in merchandise, but the manager talked to us like we were animals. She sarcastically insulted us through our whole experience The staff were nice until the Manager started throwing her weight around. Will be doing my shopping elsewhere where customers get treated like regular human beings. Racist undertones.
• SH

  Sean Hilliard

  Jun 16, 2026
  1.0
  My wife and I had an extremely frustrating experience picking up an item that had already been dropped off for alteration. We were not shopping, returning merchandise, or looking for Honolulu-exclusive items. We simply needed to pick up an altered pair of pants that was ready for pickup. My wife had the QR code and confirmation information available. Unfortunately, the employee controlling access to the left entrance of the store repeatedly refused to listen to our explanation and continually directed us to the long line on the right entrance clearly for customers purchasing Honolulu-exclusive products. Every attempt to explain that we were only there for a pickup was immediately cut off. What made the experience especially frustrating is that this should have taken less than a minute. A team member could have scanned the QR code, retrieved the item, and sent us on our way. Instead, we were treated as if we were trying to bypass the line despite having a completely different reason for being there. The issue wasn't the wait itself, it was the complete lack of listening, flexibility, and customer service. A simple conversation would have resolved the situation immediately. I've always associated lululemon with excellent customer service, which made this experience particularly disappointing.

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