Windsor

Reviews

• MN

  Monet Niah

  Jun 20, 2026
  5.0
  Kelsey did an amazing job with helping me finding my outfits. 10/10!
• OA

  Oxana Andronic

  Jun 20, 2026
  5.0
  Nice coustumer service the store is nnice organized and Kelsey help me aloot it’s very good to help I’m coming again to help me 🫶🫶🫶
• CS

  Christina Scott

  Jun 19, 2026
  5.0
  I had an awesome experience! I truly appreciate Kelsey in the Oglethorpe Mall Savannah Ga location for all the time she took out with me to be my personal stylist
• DR

  donjuia reese

  Jun 12, 2026
  5.0
  Kaylee is an amazing employee she helped me find my outfit and a great person to talk to.
• LL

  Lowkey Loki

  Apr 26, 2026
  1.0
  In all 25 years of living, I have never encountered such rude and INVASIVE customer service. My sister expressed visually and verbally several times that she was uncomfortable with the red-haired associate pulling her fitting room door open for the entire store full of women, men and children to see her changing. This happened while she was trying on a few see-through items SEVERAL TIMES. I also witnessed this SAME associate yell at a younger teenage girl for asking her mother to help her with a formal dress. This resulted in the child CRYING in the fitting room while her mother had to console her through the door because she wasn't "allowed to show or let her mother in because [she] needs to show an associate instead." Teenagers *are* children and need adult supervision. Especially in a store like Windsor where the clothes are not always geared toward teenagers. When my sister went to leave after deciding she would not purchase the dress she really loved because of that associate's behavior, the associate proceeded to yell "Sweetie, you need to take those dresses out the room." to my sister, whom is in fact a customer, not a paid employee who is scheduled to do such duties. Not only was that redhaired associate at the register ringing out another customer who was confused and second-hand embarrassed for her by the shocked and befuddled expression on his face, but the store was a MESS with different items placed on a various racks because she kept telling customers to put them up by themselves--even the store associates had a hard time finding the proper places for their go backs! My sister did not appreciate the tone nor the pet name. I lingered behind to tell another associate, perhaps one of her part-timers that her manager was being nasty to my sister and making my sister uncomfortable. That associate delivered the most insincere "I'm so sorry about that." with the most bored countenance I've ever witnessed. However, I noticed the only customers this redhaired associate did not bother to speak to was a young couple who were male-female. We believe it was because the woman was with a man because I witnessed several other accounts of her speaking down to several other shoppers who were female and alone. Unfortunately in the ten or fifteen minutes we were in Windsor this afternoon while that woman was around about two-thirds of customers left before making a purchase. From other reviews, I can tell that when this lady is working does not care that she makes everyone supremely uncomfortable and doesn't read their body language, facial expressions, or verbal tone either. And from what I can tell from the negative reviews, Windsor doesn't care to reprimand this associate. What happened to your associate standards? Are they no longer included in the handbook, and does Windsor genuinely not have mandatory reups for associates on expectations? Unfortunately, my sister and I, fans of Windsor since we were teens, will no longer be returning to Windsor. As someone who shops in person often, works retail and runs a fitting room at my own store, I can tell you not only was that improper fitting room etiquette for ANY store but it was generally improper sales associate behavior.

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