Belk

Reviews

• KB

  Kevin blanks

  Apr 30, 2026
  2.0
  Hard to get help i was in my blue collar clothes if I had a suit I might have been seen
• NM

  Nia Mosby

  Apr 22, 2026
  1.0
  If I could give less then one star I would. I have shopped here multiple times over the years and knew I could find a dress for an award ceremony I was attending. I went in a little after 7pm and very quickly found three dresses as I was walking to the fitting room an announcement came on saying the fitting room would be closing in 15 minutes I hurried to the dressing room to try on the options (where I was the only one in there and there were no clothes on the return rack) knowing I would probably one if not two dresses totaling $100. As I am trying on dresses I begin to hear a repeated dinging alarm blare for what felt like 15 seconds every two minutes it was the most overwhelming sound and made it hard to concentrate on the purchase that I was trying to decide on. By 7:25 I was back dressed and was going to head to the back to the plus size section to see if one of the dress I wanted was in a smaller size and come back the following day to try on and purchase as I knew the dressing room was closing as I can out I asked the associate if that alarm was for the dressing room and she didn’t have the decency to even stop and look me just yes it is and when I said once is enough there is no need to blare that she said I have no control over it and just continued walking. It was such an unpleasant experience but I really wanted that dress and was just going to check the size (it is 7:30 at this point the store does not close until 8) but was so turned off by the experience I just left and have no plans to ever make purchases from there again which is so disheartening. I understand the store was closing in another thirty minutes but that still is an awful way to treat a customer who is actively trying to make a purchase while the store is still open for said next thirty minutes. The manager was just as rude to my mother who called to share my experience because she knew I was too upset to talk with them at the time. It seems the customer service as a whole is severly lacking based on other reviews which is disappointing when you just wanting to find nice clothes without having to go far.
• PP

  Phemy

  Mar 4, 2026
  5.0
  Great place to shop.
• KG

  Kathy Graham

  Feb 10, 2026
  4.0
  Love the variety of items. Only draw back for me is availability of check out stations.
• SJ

  Shelle J

  Feb 1, 2026
  3.0
  I had some returns and I seen a worker pushing a buggy back to the front and I asked her where can I do my returns, she said at any register and walked off, that was rude and she has no customer service skills, I could’ve got rude back with her, but that’s not how I conduct myself. I went to a counter and asked Karen (the beauty advisor ESL) could she do my return and she said yes without any hesitation. Karen had great customer service, she was nice, and welcoming. I told the manager about this, so hopefully he addressed this with the rude employee, and please give Karen her accolades. Karen gets 10 stars and the rude employee gets no stars, so that’s why I select 3 stars.

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