Belk

Reviews

• RM

  Ramona McDowell

  May 12, 2026
  5.0
  Department store was very cool
• JS

  JW Smith

  Mar 17, 2026
  1.0
  The lady in the mask and gloves at customer service was very rude and unhelpful and would not even attempt to help me with my coupon on my email. If she took off the mask and gloves like it's 2020 maybe she could open her brain.
• LL

  lb

  Mar 16, 2026
  1.0
  Don't go to the LaGrange location in the late afternoon/evening. The LaGrange location is disorganized with clothes thrown all over the place and only has a few employees. The person at the checkout was rude and had an attitude. She said, "I don't know what you're doing!" when I was pulling out my phone to show which coupons I wanted to use. It's really disappointing how the quality went downhill, and I've been going to this one since I was a kid. I won't go here again until they figure themselves out, but I will go to the ones in Newnan and Columbus. They've been a whole lot nicer than the one here.
• KD

  Kathy Doche

  Mar 8, 2026
  4.0
  Just had to pay a bill..
• KS

  Kimberly Shipman

  Feb 24, 2026
  1.0
  If I could leave 0 stars I would. The store didn’t have my size in a shoe so they ordered my size online. I received the shoes and they still didn’t fit. I took them back up to this store that I order them from and they refused to give me a refund. It’s been under 30 days I had my receipt and the tags still on the shoes. The manager didn’t give me her name and refused to give me corporates number but it was the African American manager lady on the shift at 12 today at this location in Lagrange ga. She has a crooked eye! She proceeded to say the shoes had been worn when I only tried on one shoe. How could they have been worn with the tags still on them and they didn’t fit me?? She continued to make jokes to other customers about not trying on their shoes outside if you’re going to return them when I did no such thing. She was very nasty and unprofessional to be a manager. She was also making fun of another one of her workers calling them messy in front of customers when she’s clearly the messy one there. There was no reason she couldn’t have returned my shoes if it was under 30 days and they still had tags on them. I did contact corporate. This lady should be fired and Belk has lost a loyal customer today. This kind of customer service is unacceptable!