Citi Trends

Reviews

• LW

  LETEDRA WEAVER

  Sep 29, 2026
  1.0
  Everything suck. Nobody spoke when we came in. Just all ugh
• BA

  Belkiss Andino

  Aug 26, 2026
  1.0
  TERRIBLE customer service , racist staff honestly ,followed my mother and my neighbor around the store as if they were doing something bad , yelled at them, and proceeded to tell my mother to tell my special needs sibling to “behave” , they shouldn’t treat ppl differently just bc we look diff and bc we speak another language , pls be mature 💀
• ML

  Mr. Michael Lane

  Aug 12, 2026
  5.0
  Citi trend is a great discount store
• NN

  Nene

  Jul 27, 2026
  1.0
  Store 573 the manager on duty forgot to ring up an item on one of my layaways. It was a light skinned female. She rolled her eyes and was like oh well you wanna get it? It wasn’t my fault she forgot . A pair of shoes in the plateau didn’t fit so I wanted a refund. I was told I couldn’t get a refund exchange only. After I exchanged down to 11 cents, I was told you want to use it for something else. The same light skinned woman walked over told the dark skinned man he couldn’t do a refund but she could. This the same issue as before they could do a refund they were being nasty. The dark skinned man place a dime on the counter and I said it was 11 cents he then told me she rounded it down. I have one more layaway here and I will never return! They did all of this in front of 4 small children and very unprofessional.
• SS

  Sheek

  Jul 17, 2026
  1.0
  That light skin with the blonde hair cashier attitude so nasty . She made me wait at least 10 mins to be checked out because I spoke up for myself. After I waited at register for so long she then called from across the store and asked was I ready like I was standing at the register for my health . Then had the nerve to be on the phone ordering a two piece from Popeyes as she is checking me out . Decent customer service is just so hard to come by nowadays.

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