bealls

Reviews

• MM

  Marycruz Montes

  Jun 17, 2026
  1.0
  I am writing to express my disappointment regarding an interaction I recently had at this Beals location. During my visit, I experienced an urgent situation and politely asked a member of management Alicia if I could use the restroom. Instead of acknowledging my request or providing any assistance, she ignored me and proceeded directly into her office, leaving me standing there without a response. I found this behavior unprofessional, dismissive, and disrespectful. As a customer, I expect to be treated with basic courtesy and respect. The interaction made me feel uncomfortable and unwelcome, to the point that I chose to leave the store. Afterward, I noticed that similar concerns regarding customer service at this location have been mentioned in previous online reviews, which suggests this may not be an isolated incident. I understand that employees have responsibilities and policies to follow; however, acknowledging a customer and responding respectfully should be a basic expectation of anyone in a management position. I believe this situation warrants review, and I hope appropriate action is taken to ensure customers receive the level of service and professionalism that reflects positively on your company. I have already contacted corporate & I look forward for your response.
• NN

  None None

  Feb 10, 2024
  1.0
  Bad customer service!
• AL

  Angelica Lucas

  Apr 12, 2023
  5.0
  Friendly staff greet you upon your entrance, merchandise is organized and prices are great!
• CD

  Cheryl Dimaggio

  Nov 5, 2021
  3.0
  Ok find some good things here
• TL

  tarna lee

  Apr 10, 2021
  4.0
  Clean, quiet and friendly staff