BF
Bethany Farmer
6 days ago
I don’t love buying or really know how to buy sunglasses for my face. Franchesca just the process of picking out glasses so positive. She answered all my questions kindly with no judgement and helped me pick out a perfect pair of glasses for my situation. Thank you so much my dear!!!
SK
Simran Kaur
Jul 29, 2026
Franchesca is such a gem, we were here with family she attended us so well ❤️. Love the way she explain the meta glasses and their features.
KF
Kenji Terawaki Love Passion and Food
Jul 12, 2026
I visited the Ray-Ban store hoping to try on the new Meta glasses. While the model I wanted had to be ordered online, Evan, the store attendant, was exceptional. He was super helpful, showed me the entire collection, and helped me figure out the right fit. Thanks to him, I now know exactly what to order. Even though I didn’t buy in-store, Evan made the trip totally worth it!
JT
Jeremy Tucker
Jul 10, 2026
Called to get some support with a new pair of Wayfarer 2nd Gen glasses. Evan was blunt and rude, when I asked for his manager I was given customer support number, and then when I asked his manager's name it was provided but I was informed they nor any other person was available. I let him know he was rude and had a bad attitude and was told to call customer support and then hung up on.
SN
Sneakerfreak NC
Jun 14, 2026
I had such a wonderful experience at this location because of Franchesca! She went above and beyond to help me. She was patient, kind, listened to my ridiculous stories, knowledgeable, and most of all so friendly. She truly is the definition of great customer service! Thank you for going the extra mile!!!