American Eagle

Reviews

• WW

  Willie Walker

  Mar 20, 2026
  1.0
  I shop here, often. Today, the service was horrible. I asked to used the fitting room a couple of times and on each occasion, the Hispanic cashier asked to carry my items to the back and also insisted that I give him my name and number to write on the mirror outside of the dressing room stall I was occupying. I’m not sure what any of that was about. While trying on the selected items, I noticed an advertisement posted by the employees for an additional 15% off of your purchase in store. I scanned the QR code for the coupon and asked for the cashier to apply it to my purchase. He asked, “How do you get a coupon but you aren’t a rewards member and you said you didn’t want to apply for the credit??” I stood there in awe but I told him that it’s literally posted in the dressing room. He went on and on about how he felt that coupons shouldn’t be used by anyone that wasn’t a member for rewards. It really made me upset but I purchased my items and left the store. I’ve never seen this guy in there on any of the occasions that I’ve shopped here. Usually another crew that’s pretty professional.
• BB

  Bryant Black

  Mar 20, 2026
  1.0
  Worst shopping experience ever. The black female manager & the Hispanic cashier were acting rude and treated me like I was shoplifting because I provided a coupon code that was on the dressing room mirror that gives you 15% off for signing up. I was also told that I was grabbing items that were priced regularly and trying to purchase them on clearance. I will not return to this location.
• HG

  Hanan Gh

  Mar 14, 2026
  1.0
  Bad customer serives
• TS

  Trenton Seeley

  Feb 9, 2026
  5.0
  Shanika was extremely helpful with finding me some last minute outfits for my upcoming cruise! Thank you for the wonderful shopping experience!
• JN

  Jordan N

  Feb 1, 2026
  1.0
  Absolutely terrible experience here today 2/1/26 around 12:30PM. The employees were all behind the counter ignoring/not greeting customers that were entering the store. My fiancé and I were shopping for some winter outfits. She wanted to try a couple pairs of pants on in the fitting room. I proceeded to ask one of the members to unlock the door and her attitude was prominent and disgusting. They also made “smart remarks” to us because they had to come and unlock the door again. We will not be returning to this location for no reason whatsoever. Extremely disappointing experience. Please hire members that greet customers with kindness. We would’ve actually purchased some items today but were deterred from the awful experience we endured.

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