ALO

Reviews

• AJ

  Ayanna Jones

  3 days ago
  5.0
  Angel was so helpful ,I’ve gotten back on my fitness journey and I’ve really been wanting to find pieces that make me more motivated and confident in my body .She was great with advice and the items selected for me .Looking forward to coming back when I reach my goal weight and hoping she will be there .Thanks again Angel 😊
• TU

  The Pull Up

  5 days ago
  5.0
  I came into the store about a month ago and had such a great luxury experience with Shari I highly recommend asking for her when it comes to any styling tips & reassurance she took her time with me and was such a pleasure working with. Her game is exactly what we should be receiving when spending our hard earned money on things like this I've referred her to everyone I know even my picky teenage daughter loves her.
• NM

  Nataliia Marenych

  May 9, 2026
  2.0
  I would like to make a complaint about my experience in your store today. I came in to exchange a pair of shorts for a smaller size, but the cashier, who later said her name was Angel, completely ignored me. I had to wait around 20 minutes, which caused unnecessary stress and wasted my time. At first, she refused to tell me her name when I asked. After asking multiple times, she finally answered and laughed, which I found very disrespectful and unprofessional. She was rude throughout the interaction, and I was very disappointed with the level of customer service I received. I hope this situation will be taken seriously and addressed appropriately
• MS

  Megan Schnittka

  May 7, 2026
  1.0
  I recently visited the ALO store at Lenox Square and honestly had a disappointing experience. The staff didn’t seem welcoming or helpful at all. Most of them looked more focused on folding clothes than assisting customers, which made the atmosphere feel unprofessional and uninviting. The store also had an unpleasant smell during my visit, which made the shopping experience even worse. I was excited to shop there because I love the brand, but the customer service and overall environment definitely did not meet expectations. Expensive and not worth it. Dont waste your money.
• TL

  Trent Lewis

  Apr 26, 2026
  2.0
  I was having trouble finding a certain shirt in tan, I had already picked up the specific shirt in black, so I simply asked one of the employees “can you help me find this shirt in tan?”, and she replies “all the shirts are organized by color”. So I tell her “yes I tried and haven’t found it, but by it being your job and that you work here, I was hoping you would help me find it” like damn if they can’t even help you find a shirt what are they getting paid for?

Frequently Asked Questions About ALO