We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
I’ve never taken the time to write a review but the customer service in this store is awful. I ordered a jacket and elected to pick it up at the store. I went in, they let me know they hadn’t fulfilled the order yet so I grabbed one off the floor and tried it on. I ultimately decided to go with a different size than my original order. I was told by Cece the store manager that she would cancel my original order and I would be refunded in 5 to 7 days. When I asked why she couldn’t just exchange what I had already purchased for the other size, she became hostile and said it was too late she already processed the cancellation. When I asked for a receipt showing that the order had been cancelled and a refund would be issued she was nasty, told me I would need to contact customer service, dismissed me, and walked away. Good thing I contacted customer service because she never canceled the original order. I was charged twice for 1 jacket. Cece you need a vacation or another career.
BE
Betul Erturk
Nov 4, 2025
5.0
Greta Leibensperger was so sweet and helpful. She really took her time to make sure I found exactly what I was looking for. Such a great experience shopping with her.
What are the regular store hours for J.Crew at International Plaza?
J.Crew is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does J.Crew offer in-store pickup services?
Yes, J.Crew provides in-store pickup for customer convenience.
Where is J.Crew located in Tampa, FL?
J.Crew is located at 2223 North West Shore Boulevard, Suite 248, Tampa, FL 33607.
What types of clothing and accessories does J.Crew offer at this location?
J.Crew offers timeless clothes for men, women, and children, including cashmere, coats, blazers, pants, swimwear, and fashion accessories.
Which payment methods are accepted at J.Crew International Plaza?
J.Crew accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the J.Crew store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
Can I find coffee nearby when visiting J.Crew at International Plaza?
Yes, Qargo Coffee, a café, is located nearby where you can enjoy a cup before or after shopping at J.Crew.
Are there other fashion and accessory stores near J.Crew at International Plaza?
Yes, nearby fashion and accessory stores include Brighton, Ray-Ban, PINK by Victoria's Secret, Kay Jewelers, and Watch Station, offering a variety of options to complement your J.Crew purchases.
Where can I find dining options near J.Crew at International Plaza?
Near J.Crew, you can visit Nordstrom Cafe Bistro and Aussie Grill for a variety of food options during your shopping trip.
How can I contact J.Crew at International Plaza for inquiries or support?
You can reach J.Crew by phone at +1 656-207-5432 or email them at store.613@jcrew.com.
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