Michael Kors Outlet

Reviews

• MM

  Maritza Mendez

  Sep 3, 2026
  1.0
  Educate sales associates how to speak to customers and know actual sales price or what is actually on sales. Customer service unprofessional.
• XX

  Xavier

  Aug 11, 2026
  5.0
  The customer service was phenomenal at this Michael Kors. This was my first time ever shopping at Michael Kors. One particular employee that helped me secure my purses was Othman. Othman was helpful in making sure I get my discounts on my bag. Thank you very much!
• HF

  Happy Flower

  Jul 4, 2026
  5.0
  Muy buena vsriedad y ofertas
• DS

  Denille Schlup

  May 4, 2026
  1.0
  Went in. The girls that work there are rude and act like they are too good.
• RN

  Roger & Patrica Ness

  Aug 29, 2024
  2.0
  I do not typically leave reviews like this however I feel it is warranted. I visited this location last Friday morning with my family, we went in the store in search of a gift. I’m going to preface this with the fact that I do not shop at MK for myself and am not familiar with their products. There were two associates along with one or two other customers. First thing I noticed is we were not greeted when we came in. I wanted to give them the benefit as they were talking to each other when we came in. We continued browsing and we were very impressed by the sale they were having. At one point all three of us walked right past both of the staff. Still no greeting, no how are you, no how can I help you. They carried on in their conversation talking about their personal business as they unboxed merchandise. At this point I have decided that no matter how good the sale is I’m likely not buying anything solely because of the lack of customer service. We shopped the entire store in about 10 minutes and walked out without them uttering a single word to us. We did however shop with two of their neighboring competitors at Coach and Kate Spade where we were greeted and treated with the utmost in customer service, we immediately were made aware of sales and the staff were available as they did their other tasks. We purchased the gifts we were looking for at Coach. I do hope MK made the sales day but they did not with our money. I have worked in luxury retail and in a competitive retail market a company could loose sales over many uncontrollable things but should not loose a single opportunity due to poor service. I hope they do better in figuring out how to turn visitors into customers. Next time it could be someone who would or could spend way more than me who walks out.

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