Mayors

Reviews

• SH

  steven hincapie

  6 days ago
  5.0
  I had a fantastic experience purchasing my watch. Kiki was excellent from start to finish, and I really appreciated the patience and attention to detail throughout the entire process. I never felt rushed, and all my questions were answered professionally and thoughtfully. Thank you for making the experience so enjoyable and stress-free. I highly recommend the service to anyone looking for a great watch-buying experience!
• CL

  Chad Leighton

  Aug 10, 2026
  5.0
  Walked in off the street and talked with John S. I told him I was looking for 40mm Rolex but not precious metals. He was happy to show me a couple pieces and left with an Air king. He was very helpful and I’m very happy with the experience. Everyone was so nice and a pleasure to deal with. I have been to the UTC Sarasota location a few times before and they have always been super nice and helpful.
• JJ

  Jason

  Aug 3, 2026
  5.0
  World-class experience at Mayors. On the 20th of July I brought in my family's 2004 Datejust to get it sized for my daughter. Even though it was originally purchased at the now-closed Perimeter Mall location in Atlanta, the team welcomed us with incredible hospitality. The two young ladies on the team did a fantastic job. The first took her time, spending nearly 45 minutes adjusting the links and micro-settings to ensure a comfortable fit for my young daughters wrist. Then, while we waited, the other associate was incredibly helpful, bringing us drinks and chatting with my daughter about makeup techniques and eyeliner tips from her previous background—I think Dior. This is exactly how luxury hospitality should feel. They completely honor their legacy clients while making the next generation feel incredibly welcome. I'm excited to continue our family's relationship with Mayors with a new green-dial timepiece soon. My highest recommendation!
• RB

  Race Byxbee

  Aug 3, 2026
  1.0
  Don’t bother trying to register for a Rolex at Mayors. I registered with one associate, never heard back from her and was only informed of her departure when I called nine months later and spoke to the manager. I visited the store to update my registry and was assigned a new representative who has also not returned my communication. Very disappointing.
• OZ

  Outdoors With Zeke

  Jul 25, 2026
  1.0
  I visited the Sarasota Rolex Authorized Dealer today around 6:30 PM and spent about 15 minutes browsing the showroom. Unfortunately, not a single employee acknowledged or greeted me, and I watched other customers who arrived after me receive assistance before I did. It left me feeling overlooked and unwelcome. I had been looking forward to the visit, so it was disappointing to leave without any interaction. I hope management takes this feedback seriously and ensures every customer is welcomed and treated with the same level of attention and respect.