American Eagle

Reviews

• ST

  Sean Trotman

  Aug 1, 2026
  1.0
  Temu quality, poorly trained staff. Customer service training must be optional during orientation.
• LH

  laura hope

  Jul 28, 2026
  1.0
  I went to American eagle today to pick up an order and look at the clearance section. And check out some of the new arrivals. The associate gave me my order she was very helpful and kind and I decided to look around, take a few photos and pictures for my tiktok, YouTube . And then I noticed some young gentleman walking around a little too close to me I assumed it was someone that was shopping in the store so I didn't think too much of it and and he kept creeping a little bit closer he had on some fake us Marine outfit smh I was very uncomfortable and I was told he works there he just got transferred there and he was rude to me very unprofessional kept following me around , I shop there all the time and this was one of the first times that I felt very uncomfortable and disrespected. One of the staff associates stated that he's knew he had just transferred and she stated he's a really nice guy but that's not the point the point is I was uncomfortable and I feel like he was racial profiling mean ect I have never stole a day in my life and I know she meant well was and was trying to give him the benefit of the doubt but honestly I really don't want to go back there. You have a lot of help with nice workers that work here and you have a few that are lazy and clueless about anything in the store ect but most of the people who I care are pretty awesome helpful or very informative bree and Devon are wonderful workers. African-American people just be careful with going into the store is one of my favorite stores and I won't stop shopping here because of One bad Apple but I won't be going to check out if he's at the registry or speak with him ect I've already made that known . I was very respectful and I didn't want to write a review but I want to warn other people about this young white male . After I pick up the rest of my water I think I might take a break from going to the store until they get things under control it seems like every time I turn around its new staff member there ect people come and go there like I said a lot of the staff are great here but some are very rude and not helpful and I've heard them talk down and disrespect other customers ect back on topic just be mindful of your surroundings as an African-American person or colored person etc I've been shopping here on and off for years and Ive had very few problems here at the store don't get me wrong I've had a couple of issues in the past but I think serious just be mindful of your surroundings African-American people around that young man who wears the fake Marine outfit smh
• HP

  Heather Parrish

  Mar 1, 2026
  1.0
  Very rude customer service. It's terrible that my 12 yr old had to see that.

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